Return Policy
1. Overview
At The Crafty Byte, we specialize in providing high-quality digital products through our website, https://thecraftybyte.com. Please read our return policy carefully. Since we deal exclusively in digital products, we do not accept returns, exchanges, or refunds for any products purchased through our website. This policy is in line with industry standards and ensures that you understand our commitment to providing you with digital content of the highest quality.
2. Why Digital Products Are Non-Returnable
Digital products, once purchased and downloaded, cannot be returned. This is because the nature of digital products makes it impossible to ensure that they have not been copied or used after download. As a result, we cannot accept returns, as we cannot verify the status or condition of the product you purchased.
3. Exception: Defective or Incomplete Products
In the unlikely event that you receive a defective or incomplete digital product, please contact our customer support within 7 days of your purchase. We will investigate the issue and, if the problem is verified, we may provide a replacement product or a refund, at our sole discretion.
4. Contact Us
If you have any questions or concerns about our return policy or believe you have received a defective or incomplete digital product, please contact our customer support team at [Your Contact Information]. We are here to assist you and address any issues you may encounter.
5. Changes to the Return Policy
We may update this return policy from time to time. We will notify you of any changes by posting the updated policy on our website.
This return policy applies to all users of our website and represents the entire agreement between you and [Your Company Name] regarding the return of digital products purchased from our website.